21. In which part of a formal letter would you state the purpose of writing?
- D. Next to the date.
- B. In the first paragraph of the body.
- A. In the postscript.
- C. In the complimentary close.
व्याख्या: The opening paragraph should immediately and clearly state the reason for writing the letter.
22. A letter that asks for payment for goods or services is called a:
- C. Collection Letter
- B. Thank-You Letter
- D. Invitation Letter
- A. Cover Letter
व्याख्या: A collection letter is a formal notification sent to an individual or business to collect an overdue payment.
23. Which of these is NOT a standard part of a formal letter?
- A. Sender's Address
- C. A list of hobbies
- D. Salutation
- B. Date
व्याख्या: Personal information like hobbies is generally irrelevant in a formal letter unless specifically asked for in a context like a specific application.
24. What is the correct punctuation after the salutation in a formal letter in American English?
- A. A colon (:)
- D. No punctuation
- C. A semicolon (;)
- B. A comma (,)
व्याख्या: In American English business correspondence, a colon follows the salutation (e.g., 'Dear Mr. Smith:'). In British English, a comma is more common.
25. The format where all elements of the letter are aligned to the left margin is called:
- B. Modified Block Format
- A. Full Block Format
- C. Semi-Block Format
- D. Indented Format
व्याख्या: Full block is the simplest format where every line starts at the left margin, with no indentations.
26. A letter written to officially announce you are leaving your job is a:
- D. Letter of Inquiry
- B. Letter of Resignation
- C. Letter of Reference
- A. Letter of Application
व्याख्या: A resignation letter is a formal document stating your intent to leave your current position.
27. In an informal letter to a friend, how might you open the letter?
- D. 'To Whom It May Concern:'
- A. 'I am writing to inform you...'
- B. 'This is in reference to...'
- C. 'Hope you're doing well!'
व्याख्या: Informal letters often start with a friendly, personal greeting or question to set a warm tone.
28. What does the abbreviation 'cc' at the end of a letter mean?
- C. Confidential Correspondence
- D. Credit Copy
- B. Carbon Copy
- A. Check Copy
व्याख्या: 'cc' indicates that a copy of the letter has been sent to the person(s) listed after the abbreviation.
29. What is the primary function of the concluding paragraph in a formal letter?
- A. To introduce a new topic.
- C. To share a personal anecdote.
- D. To apologize for writing the letter.
- B. To summarize the main points and state the expected action or response.
व्याख्या: The final paragraph should bring the letter to a logical close, often including a call to action or suggesting the next steps.
30. A 'Thank-You' letter should be sent:
- A. Only when you receive a very expensive gift.
- C. A month after the event.
- D. Only if the other person sends one first.
- B. Promptly after receiving a gift, attending an interview, or receiving help.
व्याख्या: Timeliness is key for a thank-you letter to show genuine appreciation and good manners.
