76. Choose the most appropriate statement from the following:
- A. A D.O letter is written by an authority to the employees of that organization.
- B. ‘Yours respectfully’ is the appropriate subscription for an informal letter.
- C. The format of the date in an official letter is 01/04/24.
- D. A notice is distributed to the selected people in an organization.
Answer: While writing the full month name ('1 April 2024') is more formal, the DD/MM/YY format is also a recognized and acceptable format in many official contexts, making it the most plausible correct statement among the flawed options.
77. Choose the most appropriate option to indicate which of the following expressions cannot be used in official formal letters :
- A. Looking forward to receive the supply by month end.
- C. I look forward to hear from you
- D. How’s it going ?
- B. I would be very grateful if you could ...
Answer: 'How's it going?' is a very informal, conversational greeting. It is inappropriate for a formal, official letter, which requires a professional tone.
78. Which of the following makes an offer to supply goods and services ?
- C. Circulars
- D. Memo
- B. Notice
- A. Tender
Answer: A tender is a formal offer submitted in response to an invitation, detailing the price and terms for supplying specific goods or services.
79. Which form is not used for writing busines letter -
- B. the fully-blocked form
- C. the semi-blocked form
- D. None of these
- A. the indent form
Answer: Indent, fully-blocked, and semi-blocked are all recognized formats for writing business letters. Therefore, none of these options is a form that is 'not used'.
80. Which example is belonging to the heading of the letter -
- D. None of these
- A. 300, Radhey Nagar, Alwar, 21 Feb, 2024.
- C. Yours loving son
- B. My dear friend
Answer: The heading of a letter consists of the sender's address and the date. Option A provides exactly this information. 'My dear friend' is a salutation and 'Yours loving son' is a closing.
81. Choose the most appropriate option to complete the sentence givenThe language used in floating a tender is
- C. informal and casual
- B. descriptive and exhaustive
- A. brief and to the point
- D. elaborate and flowery
Answer: A tender notice must be clear, concise, and direct to ensure that potential bidders understand the requirements without any ambiguity.
82. Any kind of letter generally ends with:
- D. Heading
- A. Salutation
- B. Signature
- C. Subscription
Answer: The final part of any letter, whether formal or informal, is the signature of the sender, which authenticates the document.
83. Choose the most appropriate option to complete the sentence;The full form of DO letter in administrative or official communication is
- B. Dare open
- A. Do Open
- D. Direct official
- C. Demi official
Answer: A D.O. or Demi-Official letter is a type of communication used in government offices that is semi-official in nature, often addressed to an officer by name to draw personal attention.
84. Choose the most appropriate option to indicate the purpose of the complimentary close in a letter.
- D. To signal the letter’s conclusion and convey respect
- C. To invite the recipient to respond
- A. To highlight the urgency of the letter's content
- B. To introduce the letter’s main purpose
Answer: The complimentary close (e.g., 'Yours sincerely') serves as a polite and respectful way to end the letter, signaling that the message is complete.
85. ........... format is followed in writing business letters.
- B. Modified
- A. Semi block
- C. Semi modified
- D. Block
Answer: The block format, where all text is left-aligned, is a widely used and modern standard for business letters due to its simplicity and professional appearance.
86. Select the most appropriate option.When writing a formal letter, what salutation do we use if we do not know the recipient’s name ?
- C. Greetings Sir/Greetings Madam
- D. Hello Sir/Hello Madam
- A. Dear Mr./Dear Mrs.
- B. Dear Sir/ Dear Madam
Answer: 'Dear Sir/Madam' is the standard, universally accepted formal salutation when the recipient's name is unknown.
87. Choose the most appropriate option to complete the sentence.In an official letter the ‘subject’ is ______
- B. brief, clear and relevant
- D. as long as possible
- C. vague and precise
- A. stretched and relevant
Answer: The subject line's purpose is to give the reader an immediate idea of the letter's content. It must be concise, easy to understand, and directly related to the message.
88. Select the option that is normally not a feature of a formal letter.
- A. Quotations
- C. Precise subject
- D. Salutation
- B. Clarity of language
Answer: Formal letters require clarity, a precise subject, and a proper salutation. Including quotations is generally not a standard practice and can be seen as informal or unnecessary.
89. Choose the most appropriate option for the following question.The sequence of a formal letter is :
- C. Receiver’s Address, Date, Salutation, Subject, Body, Complimentary close.
- A. Sender’s Address, Date, Receiver’s Address, Subject, Salutation, Body, Complimentary close.
- B. Sender’s Address, Receiver’s Address, Salutation, Subject, Body, Complimentary close.
- D. Receiver’s Address, Sender’s Address, Date, Salutation, Subject, Body, Complimentary close.
Answer: This option lists all the essential components of a formal letter in the correct, standard chronological order.
90. Leave taking phrase in a letter is written :
- D. below the last line of body of the letter
- C. below subscription
- B. below the salutation
- A. at the top
Answer: The leave-taking phrase, or complimentary close (like 'Yours sincerely'), is placed after the main body of the letter and before the signature.
91. Choose the correct option.The tone of a circular should:
- A. remain the same for any kind of audience
- D. be different for different kinds of audience
- B. be humorous
- C. be strict
Answer: Effective communication requires tailoring the tone to the audience. A circular for senior management might have a different tone than one for all staff or customers.
92. Choose the correct option:Modern business letter are usually written in-
- C. Semi blocked style
- A. Full block style
- D. Simplified style
- B. Indented style
Answer: The full block style, with all elements aligned to the left margin, is the most common and efficient format for modern business letters.
93. Choose the most appropriate option to fill in the blank:The salutation in an official letter should be ____ .
- D. After the signature
- A. After the subject
- C. Before the subscription
- B. Before the date
Answer: In the standard format of an official letter, the salutation (e.g., 'Dear Sir') comes after the recipient's address and the subject line, just before the body of the letter.
94. Business letter is:
- A. formal
- D. Neither of them
- B. matter of fact
- C. Both of them
Answer: A business letter must maintain a professional and formal tone while presenting information in a direct, matter-of-fact way.
95. Official letter are addressed to:
- B. semi-goverment officer
- A. goverment offices
- D. all of them
- C. department
Answer: Official letters are a form of formal communication used to correspond with various entities, including government offices, departments, and officials within them.
96. Which of the following should be avoided in official letter ?
- A. clear details
- D. formal words
- C. jargons
- B. polite words
Answer: Jargon (specialized language) should be avoided to ensure the letter is easily understood by the recipient, who may not be familiar with specific technical terms.
97. Choose the most appropriate style of writing the subscription for a formal letter:
- D. Your obediently
- C. Your’s obediently
- A. Yours obediently
- B. Yours’ obediently
Answer: The correct form is 'Yours obediently'. The word 'Yours' is a possessive pronoun and should never have an apostrophe.
98. In a formal letter what is the name given to the address and date at the top ?
- B. Closing
- C. Body
- A. Starting
- D. Heading
Answer: The heading of a formal letter contains the sender's address and the date, and it is located at the top of the page.
99. Choose the correct option:A letter or advertisement which is distributed to a selective number of people within the organisation is -
- B. Notice
- A. Office letter
- D. Tender
- C. Circular
Answer: A circular is a document intended for wide distribution to a specific group or all members of an organization to convey information.
100. Which is the main part of the a letter?
- C. Body of the letter
- A. Heading
- B. Salutation
- D. Subscription
Answer: The body is the core of the letter, as it contains the main message, purpose, and all the detailed information the writer wishes to communicate.
